Customer Service Policy

West End Cement Bricks (Pty) Ltd. Customer Service Policy

Customer service is a top priority for West End Cement Bricks (Pty) Ltd. All our customers will be treated with respect, without regard to age, gender, sexual orientation, race, ethnicity, language proficiency, social or economic status. We will always strive to provide the customer with the best service possible, no matter the circumstances. 

West End Cement Bricks (Pty) Ltd. manufactures and supplies quality cement building materials, such as cement bricks, blocks and a variety of paving bricks. We have created a detailed Instructions & Warnings document to provide customers with the best information on our products, as well as information on how to take care of our products, ensuring longevity. 

All client facing employees are trained, in their respective positions, to provide customers with all the required information regarding our products.  

Our returns policy is outlined in our Terms and Conditions document. All policies are also available on our website.